Installed a new system in my new house today . Excellent in every respect …. As always.
Superior product and absolutely outstanding service from start to finish. Despite winter driving conditions Mike drove to Helena and arrived right on schedule. He was a consummate professional through and through.
We had a small utility room and being on well water we needed a softener solution. The team built a custom mount on the wall in our limited space. The entire staff has been incredibly helpful and love our Kinetico softener!
This was the best experience! We needed our softener relocated and a new RO system installed and Ron and Mike went out of their way to make it easy and as stress-free as they could! Would recommend for all your water needs.
On time professional work and extremely helpful and informative
Highly recommend! We had great service from quote to install. They answered all of our questions, weren't pushy while we took time to make our decisions. Install looks very clean and professional and our water tastes so much better! The whole... process was painless and well informed.read more
When we moved into our new house it had a water softener from another company. I called them for almost 6 months before I got a return call. Then they said it would be another 2 months before someone could come out to service it. I found out... about Bridger Water Works from a family member. I called the number, someone actually answered the phone, and they were at my house within 3 days. The owner said that although he could test my water to see what the actual numbers were on contaminants, he felt it would be a conflict of interest since he sells the equipment. He said he recommends having the state testing lab in Helena test our water since they don’t have skin the game and are state certified…I really liked that! We went ahead and had it tested…amazingly there was virtually no arsenic in the samples. The other company had told the previous owners there were significant levels of arsenic in the well and had installed a chlorine tank to the well…that wasn’t needed. We mostly had problems with iron, calcium and a strong sulphur smell. We had Bridger install the equipment they recommended…this was about 3 years ago…waters still fine! On a side note; they use Kinetico equipment which is made in America and this is a huge plus in my world! We just had them install a high capacity RO system for our drinking water and it’s incredible! We never run out of water now…we were daily with our last RO from the other company. Our experience is, they answer the phone, show up when they say they will, are very knowledgeable, the service guys are great, and once you have their equipment, your water troubles are over!read more
Austin came to our home and explained the system and brought information with him that showed us the system. He tested the water and showed us the hardness. We were impressed by Kinetico product. We have had other softener systems that don’t work as... well. The install date was quick and Mike did a great job putting it in and hauling off the old one that had quit working for only a few years. Very professional business and very happy we chose Bridger Water Works! Thank you again!read more
Dependable. Responsive. Professional.
Excellent scheduling of the installation of our Kinetico Softner. Coming from over a hundred miles our service tech was on time, professional and efficient.Very impressed with the technology providing location of the tech and his trip to our... location. The picture included was reassuring!!!read more
Out standing service tech. Did a neat job. Great representive for the company. Says a lot about company management and the care they give to the customer and workers
Bridger Water Works is a wonderful business to work with. We are very happy with the service. We have had Kinetico in our home for 29 years. We have been very satisfied. Just had a new unit installed in our home. Highly recommend this type of water... softener & the Company. Thanks Bridger Water Works.read more
Mike was great. On time, efficient and pleasant to work with.
I feel the cost of the service call is awful high. But was happy too get the filters changed that day!
Arrived on time, very helpful and efficient. Knowledgeable about fixing and maintenance of the system.
We are new to the area and the friendly team at Bridget Water Works helped me figure out the “new to me” water filtration system and water softener. They were wonderful and we are now their loyal customers!
The team at Bridger Water Works is very professional and took great care of us. We moved into a new home and wanted a Kinetco system installed. They got a quote to us right away and completed the installation right on time. We love our system and... would definitely recommend the Bridger Waterworks team!read more
Excellent service, install and product knowlege. They made it so easy for us to get a water softener and drinking water systems. We are very happy we did this with them! No need to waist your time anywhere else, go to these guys for the best... service and product.read more
I love the opportunity to share positive experiences and I give Bridger Water Works the highest possible rating. Both Ron and Bob were very professional. We have an older Kinetico system and they were able to find the parts that needed to be... replaced. They took care of everything in two quick visits (my system had two completely unrelated problems).read more
I have found Ron and Bob to be very helpful and knowledgeable in helping me with my Kinetico water softener. They are great to work with and Ron just provided some very useful information over the phone that saved me a service call. Highly recommend... them!read more
Over the last twenty years I have owned three homes and have had three Kinetico water systems. That should say it all. Why change if all my needs have been met. The new owners of Bridger Water Works have a more hands on approach with personal... service. If I have questions or need salt or RO filters I get a call back the same day and a tech scheduled within the week. I receive a text notification before the tech arrives with a photo attached so I know who is arriving. As a retired Contractor I recommend this company and product without reservation.read more
I have had the pleasure to purchase our Kinetico water softener from Bridger Water Works. Ron and Bob were very professional and did an excellent job with explaining the system and the installation was very clean. I would have them come to my home... any time. Would highly recommended!read more